Best Buy CEO Home Address VERIFIED
Best Buy CEO Contact Information
Brian J. Dunn (wife: Susan)
5 E. Circle St. Edina, Minnesota 55436
4 bed, 4 bath, 5,496 sq ft; purchased on October 5, 2001 for $2,051,000 and paid over $30,000 in property taxes in 2008.
Best Buy CEO ADDRESS Contact Information VERIFIED
Best Buy CEO email address: If you really believe that the CEO of a Fortune company uses an email address that you found online, you might as well go back to that other website that is full of shit. The CEO's email address is changed as soon as it becomes public. Even if the CEO got an email from a customer, do you really think that he is going to respond to it? A certified letter to his home address is a sure way to have your message heard. An email address offers no proof that your message was received.

Looking for the CEO's email address? Forget it. This is the best way to reach him, don't you think?

James L. Muehlbauer was named Executive Vice President — Finance and Chief Financial Officer in April 2008.

Shari L. Ballard was named Executive Vice President, President — Americas in March 2010.

Susan S. Grafton was named Vice President, Controller and Chief Accounting Officer in December 2006.

Joseph M. Joyce was named Senior Vice President, General Counsel and Assistant Secretary in 1997.

Barry J. Judge was named Executive Vice President, Chief Marketing Officer in July 2009.

Kalendu Patel Executive Vice President, President-Asia

Ryan D. Robinson
Senior Vice President, Chief Financial Officer-U.S. Strategic Business Unit and Treasurer

Timothy R. Sheehan
Executive Vice President, Chief Administrative Officer

Carol A. Surface
Executive Vice President, Human Resources

Michael A. Vitelli
Executive Vice President, President-Americas

J. Scott Wheway
Chief Executive Officer - Best Buy Europe

Richard M. Schulze
Founder and Chairman of the Board- Best Buy Co., Inc

Best Buy Co., Inc. is a big box retailer of consumer electronics in the U.S., but operate in Canada, China, and Mexico. They have announced they are seeking to expand into the European market as well. They have represent roughly 19% of the market. One of the company's subsidiaries is the Geek Squad. They have more than 1,100 stores. Best Buy's corporate headquarters is in Hennepin County in Richfield, Minnesota. The trademark spoof above is considered fair use protected by nominative trademark use laws.

Almost unbelievably, Best Buy was name "Company of the Year" by Forbes magazine in 2004. This is suprising since, many people cannot stand the piss poor customer service at buy. Personally, I have not stepped foot into a Best Buy in almost a decade now. What could I possibly need to buy from there, that cannot be found cheaper and quicker on the Internet? In fact, I have not even purchased anything from bestbuy.com in the last ten years either. I would rather support smaller companies such as Circuit City, who ended up going out of business and closing all of their retail stores, but their website is still operational and doing business. With Circuit City going under, Best Buy became the primary electronics retail store (on the Internet and retail stores) in the eastern United States. Fry's Electronics remains a major competitor in the western United States. Best Buy like many major corporations, such as Walmart, is constantly attacked with lawsuits. Believe it or not, I think Best Buy is going to start experience major declines in sales over the next decade. There is no need for massive warehouse sized retail stores anymore for electronics. Walmart also has been able to significantly cut into Best Buy's profits.

In the year 2000, two consumers in Flordia sued Best Buy, asserting that the company engaged in fraudulent practices in regards to the sale of extended warranties (also known as service plans). The lawsuit alleged that Best Buy employees had misrepresented the manufacturer's warranty to sell the chain's own Product Service/Replacement Plan. It further alleged that Best Buy had "entered into a corporate-wide scheme to institute high-pressure sales techniques involving the extended warranties". Lastly, it claimed that Best Buy used "artificial barriers to discourage consumers who purchased the 'complete extended warranties' from making legitimate claims." Best Buy ended up settling for $200,000, and of course like any shitty corporation, admitted no wrongdoing.

In the middle of 2005, the Wisconsin State Attorney General's office filed a civil action against Best Buy. It claimed they had violated Wisconsin consumer protection laws. Amidst the allegations: misleading representations to Wisconsin customers concerning rebates, service plans, supplemental magazine subscriptions, exchange policies, restocking fees, gift cards, and reward zone points.

Going into the 2006 holiday season, Wal-Mart, responded to pressure from conservative Christian groups. Wal-mart made a highly publicized decision to focus their holiday marketing strategy around the term Christmas. In response, Dawn Bryant, a Best Buy spokeswoman, stated: "We are going to continue to use the term holiday because there are several holidays throughout that time period, and we certainly need to be respectful of all of them." After much criticism by the American Family Association, Best Buy ended up including the terms Christmas, Hanukkah, and Kwanzaa in some of its marketing materials.

In spring of 2008, Best Buy was fined $280,000 by the FCC for not alerting customers that the analog televisions they sold would not receive over-the-air stations after the digital transition. Best Buy is appealing the ruling, saying it was and is in compliance with current FCC regulations relating to the issue at hand.

In 2009, finally, a class action lawsuit was launched against Best Buy. The lawsuit addressed the same issue on a much larger scale. Consumers began becoming outraged by the tactics used by their employees to PUSH their service plans. The consumers claim they were misled into thinking that the "plan" covered all damages and that they would receive a new product after returning the defective to the store within the service period. The suit claims sales associates failed to disclose the details of the plan. The lawsuit is still pending.

In spring of 2009, another class action suit was filed against Best Buy in U.S. District Court for allegedly violating its "Price Match" policy in the state of New York. Two former employees alleged Best Buy had an undisclosed "Anti-Price Matching Policy" and encouraged employees, through training and bonuses, to deny price match requests.

The most recent news happened on August 12, 2009, when bestbuy.com mistakenly listed a 52" LCD HDTV on sale for $9.99. Customers who placed orders for the TV were refunded in full by Best Buy and sent an email notifying them that their order has been canceled. However, many customers were furious that Best Buy would not honor the purchases, causing threats of yet another class action lawsuit. But like any shitty corporation, a good disclaimer is the best protection. Best Buys' website's Condition of Use Policy states that, "Best Buy reserves the right to cancel the orders of errors on its site."

The Source for this Best Buy information is Wikipedia.