I am so very tired, scared and frustrated. I’ve tried contacting all kinds of people and organizations for help, including my local politicians (including Mayor Menino, City Councillor LaMattina, and State Rep. Basile). With the help of others, I’ve also contacted the media with few results (but I’m still trying). I also contacted Bank of America (who holds my mortgages)–and your bank told me they don’t deem me worthy of help because I pay my bills on time. They also said that if I stop paying on time, they will deem me with ‘malintent’ (or something like that). I was on the board of directors for a non-profit that supports homeless children and families, and the former CEO spent a year and a half trying to ‘champion’ me. We finally found someone to take my case on a contingent basis, but after all this time he still hasn’t gotten us a court date and he tells me that I may get a little money but that it will be difficult to get my mortgages rescinded. I’m not looking to get rich through all of this, but really need to get out of this nightmare of a place. There is no peace, no sense of safety (especially after one of the Trustees told me I would have “ten enemies in the building” if I go ahead with a court case), and no enjoyment of my home. I realize I’m just a faceless E-mail to you right now, but I ask that you look at a blog I was told to start for cathartic reasons to give you a little more background: http://www.bonnierain.wordpress.com Is there any hope for me in this situation?
Thanks in advance for your time.
—————————————-
Bonnie McDonald
Business, Personal and Non-Profit Marketing
http://www.linkedin.com/in/bonniemcdonald
“For it is in giving that we receive.” ~Francis of Assisi

I removed the old cartridges and tried to
install the new ones. They would not install.

I then called HP to verify that they had sent
me the correct cartridges. The new cartridges
were numbered the same as the old ones.

I have a PC support contract with IYOGI.
Against my better judgment, I called them.
Reset. I was connected with this group
roughly from 1:00 to 8:00 pm give or take
a few minutes.

After telling myself that it is not a perfect
world, I began to think about the best way
to get back to my project.

I then called HP sales and explained some
of my frustration issues. Before this call
ended I was transferred to someone else–
having no idea why I was being “dumped”.

This last transfer resulted in my first
encouragement that day. She succeeded
in selling me another printer.

After about a week, the printer arrived.

I refreshed my mind about my project and
then tried to insert the new ink cartridges.
They were being ejected with such force that
had I not moved closer to my PC they could
have hit me in the face.

Once again I called HP. They were skeptical
about whether I was telling them the truth.
After asking to be transferred to someone
who could help me with the return of the
printer, I was transferred to a sales person.

I begin telling him why I wanted to return
the new printer. He transferred me
to another person who handled the return
and said he would credit my Visa card.

Today while planning a shopping trip to
purchase a new printer, I started to
remove the printer hardware to make room
for whatever I purchased. This started
me thinking that I really do not need a new
printer. What I need is getting the printer
I have to work.

After a few phone calls, I had learned that
HP did not expect to be selling printer ink
cartridges for a printer as old as the one
I have; and HP’s obsolescence-handling
software may have deliberately downloaded
something that resulted in the problems
I have encountered.

In other words, “How could HP” deliberately
download software to my PC to disable their
product!!

I have spent many hours of my time–not to
mention the level of frustrations I have
endured, to just dismiss this as “business
as usual”.

At the least, I expect HP to replace my F4180
printer.

Sincerely,

Kathleen Shrout

Fort Pierce, FL 34949

BBB of Greater Kansas City
8080 Ward Parkway, Suite 401

Kansas City, MO 64114
Phone: (816)421-7800
Fax: (816)472-5442
Email Address: info@kansascity.bbb.org
Website: http://www.kansascity.bbb.org

The mistake appears in your online operating instructions for my device, an F4435 “all in one”
printer, scanner & copier. (see attachment)

When I called to ask the correct procedure, I was told -via very poor English speaking folks with a
telephone Alexander Bell wouldn’t claim- that I needed to open an account, you needed my name,
e-mail, and the serial # of my device……………..For an error in your instructions you need this? I need an account?
I ask to speak to a supervisor I need an account? My device is out of warranty, I need an account?
I won’t need one because I won’t deal with HP, and the folks I speak to on a daily basis world wide thru my Ham Radio
hobby will hear of HP’s user hateful attitude.
Since you seem to be more interested in money than accuracy, I will avoid your products henceforth.
If you are concerned, I can be reached at 618 XXXXXXX.
Richard
ps: The printer was a gift from my daughter, on her behalf; Thanks

The Manhattan home address for David Cote (CEO of Honeywell) seems to be a rental or a lease, so we have removed it and updated it with the correct information. The correct home address for Honeywell’s C.E.O. David M. Cote and his wife Linda is:

2 Whittredge Rd. Summit, New Jersey 07901
which he purchased in January of 2004 for $2,300,000 and which I have
verified through the Union County Assessor.
In addition, it seems that he recently purchased
7865 Route 82 Pine Plains, New York 12567
on July 15, 2010 for $3,000,000
which I have verified through several sources.

These 2 properties are the only properties that I can find for David M.
Cote. It does not mean that these are his only properties, but I can find
no record of the land deal in Morristown, New Jersey of which you speak.
As well, I can find no link between somebody by the name of David Koty
(nor Maureen) and Honeywell.

I hope this information helps you out to some extent.

Regards.

I am on a quest which may be futile and pointless; but I’m going to try anyhow.

I am a small town person trying to sell my deceased parents home.
I think David M. Cote, CEO of Honeywell, is trying to buy it. A David Cote recently
purchased 194 acres at the bottom of the hill from my parents home. Purchasing my
parents home would allow him to put a more convenient access road into the property
than is currently there.

There was a group of extremely wealthy individuals who last year invited all of the
neighbors on my parents’ street (all areas which provide access to the 194 acres
purchased by Mr. Cote) to a cocktail party. This cocktail party was nothing more
than a reuse to get the neighbors together in order to try to get one of them to
sell their home for an access road.

What do I hope in writing to you? Knowledge through information.
-Are there other names that Mr. Cote is legally able to go by? Do you know them?

The information I have is that the
interested buyer is a man named ‘David Koty’. I was told Mr Koty works for
Honeywell. Doesn’t this seem an odd coincidence to you?

-My search shows Mr. Cote has been
married twice. On your website: contacttheceo.com his wife
listed as Linda. Is this his current wife?

-The address Mr. Cote listed on our towns tax roll is 101 Columbia Rd., Morristown
NJ 07960. The one
given on your website is a Manhatten address. Does Mr. Cote have more than one
address?

I know there is more than 1 David Cote in the world. As I wrote in the beginning of
this email, the quest to find out who Mr. Cote is when my gut is telling me my
family’s almost 300 year old property and home as well as the equally old
neighborhood is about to be ripped to shreds so that this man can make a more
convenient driveway to his 194 acres propels me to try!!! If Mr. Koty is really Mr.
Cote of Honeywell I need to know. I need to know so that I know who I am up against
if he tries to force me to sell my property to him.
I also want to know who Mr. ‘Koty’ who works at Honeywell and his wife Maureen are.
I’d love to find out that they are as they are presenting themselves…..just
‘regular’ people from ‘the city’ (Manhatten) who just want a nice home in the
country. Oh Boy. I tried to believe those words I just wrote; but I don’t!
I hope you can help me.
Sincerely,
Ellen